Terms of Service
Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of hollowhowl.us (the "Site") and any purchases you make through it, operated by CAMPOS RETAIL LLC ("Hollow Howl," "we," "us," or "our"). By accessing or using the Site, browsing our products, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Return & Refund Policy, which are incorporated herein by reference. If you do not agree to these Terms, please discontinue use of the Site.
Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on our Site. By placing an order, you represent and warrant that you meet this requirement and that all information you provide is accurate, current, and complete.
Use of Website
You may use our Site only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable local, state, national, or international law or regulation
- Infringe upon or violate our intellectual property rights or the intellectual property rights of others
- Attempt to gain unauthorized access to our systems, servers, or another user's account
- Transmit any viruses, malware, or other malicious code
- Use any automated system, including bots or scrapers, to access the Site in a manner that sends more request messages than a human could reasonably produce
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which may harm CAMPOS RETAIL LLC or users of the Site
- Impersonate or attempt to impersonate CAMPOS RETAIL LLC, an employee, another user, or any other person or entity
Account Registration
Certain features of the Site, such as order tracking, may not require account creation. If you choose to create an account or provide contact information, you are responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account. Notify us immediately at [email protected] if you suspect unauthorized use of your account.
Products, Pricing & Availability
All prices listed on the Site are in United States Dollars (USD) and are subject to change without notice. While we make every effort to display accurate pricing and product information, errors may occasionally occur. If we discover a pricing or product description error after you've placed an order, we will contact you before processing the order and give you the option to confirm at the corrected price or cancel for a full refund.
Product availability is not guaranteed and may change between the time an item is added to your cart and the time your order is placed, particularly during high-demand periods. We reserve the right to limit order quantities, refuse service, or cancel any order at our sole discretion, including in cases of suspected fraud, unauthorized or illegal activity, pricing errors, or unavailable inventory. If we cancel an order after payment has been captured, you will receive a full refund to your original payment method within 5–10 business days.
Orders & Payment
By placing an order through our Site, you are making an offer to purchase the selected product(s) subject to these Terms. All orders are subject to acceptance and availability. Payment is processed securely through PayPal at the time of order, and by submitting payment information you represent that you are authorized to use the selected payment method. We reserve the right to request additional verification or information before accepting any order.
Risk of loss and title for products purchased from us pass to you upon our delivery of the item(s) to the shipping carrier. We are not responsible for delays, loss, or damage that occurs during transit once the package has left our facility, though we will assist you in filing a claim with the carrier and, where appropriate, provide a replacement or refund as described in our Shipping Policy.
Shipping
Shipping timeframes, rates, and available methods are described in detail on our Shipping Policy page. Estimated delivery dates are provided in good faith but are not guaranteed, as they depend on third-party carriers.
Returns & Refunds
Our return and refund terms, including eligibility requirements, timeframes, and the refund process, are described in full on our Return & Refund Policy page, which is incorporated into these Terms by reference. By placing an order, you agree to the terms outlined in that policy.
Intellectual Property
All content on this Site — including but not limited to text, graphics, logos, icons, images, product designs, original artwork, audio clips, and software — is the property of CAMPOS RETAIL LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. The Hollow Howl name, logo, and all related marks are trademarks of CAMPOS RETAIL LLC. You may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, or transmit any content from this Site without our prior written permission, except as necessary for your own personal, non-commercial use of the Site (such as viewing pages in your browser or printing an order confirmation).
User-Generated Content & Reviews
If you submit a product review, photo, comment, or other content to our Site, you grant CAMPOS RETAIL LLC a non-exclusive, royalty-free, worldwide, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, and display that content in connection with our business, including in marketing materials, without additional compensation to you. You represent that any content you submit is your own original work, does not infringe on any third party's rights, and reflects an honest, genuine experience — reviews determined to be fraudulent, incentivized without disclosure, abusive, defamatory, or otherwise in violation of these Terms may be removed at our discretion without notice.
Prohibited Uses
In addition to the restrictions above, you agree not to use the Site to sell counterfeit goods, resell products purchased from us in violation of any applicable resale restrictions, or engage in any activity that could damage, disable, overburden, or impair our servers or networks.
Third-Party Links & Services
Our Site may contain links to third-party websites or rely on third-party services (such as PayPal for payment processing) that are not owned or controlled by CAMPOS RETAIL LLC. We are not responsible for the content, privacy practices, or terms of any third-party site or service, and your interactions with such third parties are governed by their own terms and policies.
Disclaimer of Warranties
The Site and all products sold through it are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, except as explicitly stated in our Return & Refund Policy. We do not warrant that the Site will be uninterrupted, error-free, or completely secure.
Limitation of Liability
To the fullest extent permitted by applicable law, CAMPOS RETAIL LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of the Site or any products purchased through it, even if we have been advised of the possibility of such damages. Our total aggregate liability for any claim arising from these Terms or your use of the Site shall not exceed the amount you paid for the specific order giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless CAMPOS RETAIL LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your violation of these Terms, your misuse of the Site, or your violation of any rights of a third party.
Governing Law & Dispute Resolution
These Terms and any dispute arising out of or related to them or your use of the Site shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Ventura County, California, and you consent to the personal jurisdiction of such courts.
Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and CAMPOS RETAIL LLC regarding your use of the Site and supersede any prior agreements.
Changes to These Terms
We may revise these Terms at any time by updating this page, and material changes will be reflected by an updated "Last updated" date. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
Contact Us
Questions about these Terms? Contact us at [email protected] or call +18603626042.